Product frequently asked questions
Q: How is the InnoSeat chair different from a typical task chair?
A: The InnoSeat chair is completely fitted to your body. We take a mold of both your back and seat and then craft that into a custom chair. Thus, you are assured of a perfect fit. A typical task chair has a number of knobs and dials that you must attempt to configure to fit but, if you’ve ever tried to get a good fit in one of those chairs, you quickly realize that it can take a long time and the results are often less than perfect. The InnoSeat chair has all of the controls that allow customization, such as seat height and tilt, backrest height and tilt, and armrest height and customization, but we start with a fit like no other.
Q: How do you fit my body to turn it into a custom chair or lumbar support?
A: Working with experts from a range of healthcare disciplines, InnoSeat has developed a proprietary and patent-pending process to create blanks of pressure-tailored compressible, non-rebounding foam. Your InnoSeat-authorized fitting technician will guide you through a process that captures your seat form and back form in an ergonomically preferred position. Those molds are then shipped to us where we encase the mold in a rigid structure and then coat that structure in a proprietary blend of foams to provide optimal support and comfort. The whole fitting process takes less than 15 minutes.
Q: How do I adjust my InnoSeat chair to take advantage of the custom cushions?
A: When we ship you your chair, we guide you through a first-time setup process that optimizes your fit. All of the positions of the cushions are fully adjustable, so that you can tailor your seating position throughout the day.
Q: What if my body changes as I get older?
A: Because we have designed the chair to be adaptable over time, we can re-fit your body for a nominal charge if your body ever changes, so that you can have a chair that changes with you as you get change.
Q: What kind of changes in my body would require a re-fit?
A: Your basic frame should change very little over time. However, if you lose or gain appreciable weight – say, 50 pounds or more – you may want to re-fit your chair at that time.
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