InnoSeat limited warranty
Innovative Seating Solutions, LLC (“InnoSeat”) offers a 10-year limited warranty on our Elite and Classic chairs and Lumbar Support products. InnoSeat warrants that such products will be free from material defect in material or workmanship for 10 years from the date of purchase, subject to the limitations set forth herein (this “Limited Warranty”).
This Limited Warranty is only provided to the original purchaser of the applicable product who acquires a new product from InnoSeat or its Authorized Resellers. This Limited Warranty may not be assigned to any other person or entity (any such assignment being null, void and of no effect).
This Limited Warranty only applies to products sold, and used continuously in the United States.
InnoSeat reserves the right, in its sole discretion, to verify any Warranty claim. If any product is determined by InnoSeat to not conform with the Limited Warranty, the sole and exclusive remedy of such nonconformance, and InnoSeat’s sole obligation, shall be that InnoSeat will, at its option and in its sole discretion, and at its sole cost and expense, either: (1) correct all such defects in material and/or workmanship by repairing, replacing or modifying the product to comply with the Limited Warranty; or (2) refund the purchase price paid for the product, less applicable shipping charges and any deposit paid. Any such repair, replacement or modification of a product shall not in any way extend the 10-year Limited Warranty.
This Limited Warranty only applies to use of InnoSeat products or components under normal and intended use. If the product is a custom-fitted product or component, normal and intended use refers to usage only by the person for whom the product or component was fitted. Any product, part, or component must have been installed, used, and maintained according to InnoSeat’s published manuals or instructions in order to be eligible for coverage under this Limited Warranty and must not have been subject to misuse or abuse. Any alteration, modification, attachment or addition of any part to an InnoSeat product that are not made by InnoSeat will void this Limited Warranty in its entirety.
This Limited Warranty does not cover any product defects relating to: failure from normal wear and tear; natural variations in upholstery materials and surface finishes; the matching of colors or textures of natural materials; changes in colors or surface finishes due to aging or exposure to light; damage or staining of surfaces due to contact with sharp objects or writing instruments; marks, scars or wrinkles occurring naturally in leather; or shipment of the product to the purchaser.
This Limited Warranty does not cover transportation to and from an Authorized Reseller or Warranty Repair Center. This Limited Warranty does not cover shipping the product or parts to and from InnoSeat should that be required.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL INNOSEAT HAVE ANY LIABILITY OF ANY KIND TO ANY PURCHASER OF INNOSEAT PRODUCTS OR ANY OTHER PERSON, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR ANY OTHER THEORY OF LAW, FOR: (A) INDEMNITY; OR (B) ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHER INDIRECT DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST TIME AND CONVENIENCE, LOST REVENUES, LOSS OF USE, OR ANY DAMAGES OF ANY KIND COVERED BY INSURANCE HOWEVER CAUSED (EVEN IF INNOSEAT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH POTENTIAL LOSS OR DAMAGE).
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, IN NO EVENT SHALL: (I) THE AGGREGATE COST BORNE BY INNOSEAT FOR ANY REPAIR, REPLACEMENT OR MODIFICATION OF ANY PRODUCT EXCEED SUCH PRODUCT’S PURCHASE PRICE PAID BY PURCHASER; AND (II) INNOSEAT’S AGGREGATE LIABILITY TO PURCHASER AND ANY THIRD PARTY FOR LOSSES OR DAMAGES OF ANY KIND ARISING OUT OF OR PURSUANT TO THIS LIMITED WARRANTY AGREEMENT OR THE USE OF THE PRODUCT, WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY OR ANY OTHER THEORY, EXCEED THE AGGREGATE PURCHASE PRICE PAID TO INNOSEAT IN GOOD FUNDS FOR THE PRODUCT THAT IS SUBJECT TO THE APPLICABLE CLAIM.
EXCEPT AS EXPRESSLY SET FORTH HEREIN, INNOSEAT MAKES NO OTHER REPRESENTATION, WARRANTY OR GUARANTEE OF ANY KIND, EXPRESS OR IMPLIED, STATUTORY OF OTHERWISE, ORAL OR WRITTEN, DIRECT OR INDIRECT AND INNOSEAT EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED REPRESENTATIONS, WARRANTIES AND GUARANTEES (INCLUDING, WITHOUT LIMITATION, ANY REPRESENTATION, WARRANTY OR GUARANTEE OF MERCHANTABILITY, OR FITNESS FOR AN ORDINARY, GENERAL OR PARTICULAR PURPOSE, OF QUALITY, OF THOSE ARISING BY APPLICABLE LAW, OF NON-INFRINGEMENT, AS TO ANY SPECIFICATION, OR FROM ANY COURSE OF DEALING OR USE OF TRADE).
No InnoSeat employee, agent, representative, Authorized Reseller or Authorized Fitting Professional has any authority to alter any of the terms of this Limited Warranty in any way. This Limited Warranty may only be altered in writing by an authorized officer of InnoSeat. Any oral or written statement, information or advice given or made by InnoSeat or any of its employees, agents, representatives, Authorized Resellers or Authorized Fitting Professionals: (1) shall not constitute a representation or warranty of InnoSeat or in any way increase the scope of this Limited Warranty; (2) shall not be relied upon by the purchaser or any other person; and (3) is not a part of this Limited Warranty. To the extent any implied warranty is legally required, such warranty is limited in duration to the duration of this written Limited Warranty.
This Limited Warranty is: (a) the sole and exclusive remedy of a purchaser of an InnoSeat product; (b) in lieu of all other remedies that may be available to such purchaser; and (c) InnoSeat’s sole obligation; arising out of or with respect to any InnoSeat product purchased by such purchaser or any defect therein (regardless of any legal theory upon which any such claim may be based).
This Limited Warranty shall be governed by and construed in accordance with the laws of the State of New York, without reference to principle of conflicts of law. Purchaser hereby irrevocably and unconditionally consents to submit, for any action, proceeding, or investigation in any court, arbitration, or before any government authority (“Litigation”) arising out of or relating to this Limited Warranty to the exclusive jurisdiction of state and federal courts located in Erie County in the State of New York and agree not to commence any Litigation relating thereto except in such venues.
How to get InnoSeat warranty service
Contact InnoSeat, at 716-882-0123 Monday to Friday, 8am-6pm EST or email us at firstname.lastname@example.org. Send us a copy of your original proof of purchase. We will either: send you a replacement part for you to install, refer you to a local Authorized Reseller or Warranty Repair Center for repair of your product, or instruct you to send the product back to our facility. If a repair requires that you be refitted for your product, we will refer you to the nearest Authorized Fitting Professional or the Authorized Fitting Professional where you were originally fitted for our product.